Allstate Home Insurance Company Rating

Website – https://www.allstate.com
Located – Northbrook, IL
Phone – 1-800-ALLSTATE
Employees – 38,000
Revenue (bil.) – 36.769
Description – Ya gotta hand it to Allstate. The “good hands” company is the second-largest US personal lines insurer, behind rival State Farm. The company’s Allstate Protection segment sells auto, homeowners, property/casualty, and life insurance products in Canada and the US. Allstate Financial provides life insurance through subsidiaries Allstate Life, American Heritage Life, and Lincoln Benefit Life. It also provides investment products, targeting affluent and middle-income consumers. Allstate Motor Club provides emergency road service, and adding to its repertoire, the company also offers the nationwide online Allstate Bank.

Source: http://www.hoovers.com

Reviews & Ratings

psimon’s Full Review of The Allstate Home Insurance Company

This past Sunday, from about 3AM until way after lunch we had a really nasty storm blow through our area. Torrential rains, gale winds, thunder, the whole works. Lots of fun.

About 9AM, we noticed water dripping from the door frame of our upstairs bathroom. A sort time after that, we noticed the ceiling in the bathroom getting wet. Around 10:30, while having my coffee and reading a soggy newspaper, I had the joy of watching my patio glass table get blown over, and watched it shatter all over our paver deck. I got in the car and drove around the block to look at the back of the house, and noticed shingles missing over where the water was coming in. It was a fun day so far.

We realized the damage was really mounting up. Time to call the insurance company to see if they would cover it. I was expecting to hear that it was an act of God, and ‘too bad’! Boy was I wrong!

Allstate (of NJ) responded within an hour or so. Their claims folks were on the phone with us determining exactly what happened. An hour later, we got a call saying that someone would be out to check on the roof. By 4PM, a roofing company was out to our place. In what was still 20-30 mph winds, someone went up on the roof (2nd story) and made temporary patches to keep things from getting worse. I know I wouldn’t have gone up there then.

By Monday, they were on the phone with us telling us everything that the roofer had found (which was more than I realized), and that they were cutting a check to repair/replace everything! We were amazed. We couldn’t believe that they handled it that fast.

I am VERY impressed with the speed and helpfulness of the claims office. They were right there to help us, and keep things from getting worse. They cut the check in, what we thought, was record time. To us, the service was far better than we ever expected.

We sure are glad we are with the good hands people. I wish other services responded as efficiently and as quickly as Allstate. You can be sure, they have my vote as an excellent Home Insurance company.

An addendum…. The check showed up 3 days after we filed the claim! Sure can’t beat that!

cnzmom’s Full Review of The Allstate Home Insurance Company

I have dealt with a lot of different insurance companies in my lifetime and have come to realize that it isn’t necessarily the insurance company, but your agent that makes or breaks your opinion. My current Allstate agent has gone above and beyond for my family. Last winter here in Atlanta we were having terrible problems with ice on trees and power lines, there were huge outages all over the city and metropolitan areas. Our Allstate agent called us to make sure we were not impacted by the power outage and reminded us of our coverage and how we could take advantage of it. I can honestly say that I slept a lot easier knowing that should we be impacted by the storm we were covered for just about everything. It wasn’t the insurance that impressed me with Allstate, it was my agent.

Profilewriter’s Full Review of The Allstate Home Insurance Company

One day a sheriff appeared at our front door. The very sight of a uniformed officer was shock enough, but when he held out papers he was serving on our young son, we were horrified.

Patrick? He must be mistaken, we exclaimed. Who could be suing our 11 year-old, and why?

Turns out that several years before, Patrick, then a third grader, had been playing touch football in the schoolyard during recess. During the game, one of the children fell down and broke his leg. Time had passed and the boy could remember the name of only one other child who had been playing. Yup, Patrick. Our son was being sued along with the school and the teacher who had been on duty.

The sheriff who served the papers was a kind man. I don’t recall the chain of events exactly, but at some point we invited him in, and, seeing our upset, he told us not to worry. “Contact your homeowners’ company; they’ll take care of everything,” he advised.

We got ahold of our son. Did he recall the accident? Vaguely. Did he know the boy? Yes, a little. Had the boy suffered any long term effects? Did he limp? No limp, Patrick said. No effects that he could see.

We later learned that the boy’s father is a lawyer. Did he see the statue of limitations running, and decide to put in his claim when he could? Did he need money for a new car? Luckily, we never had to be involved in any of those issues, because the sheriff was right. Miraculously, amazingly, our homeowners provider, Allstate, took care of everything.

It turns out that all sorts of actions by children are covered under homeowners insurance. A neighbor told of how her pre-school son decided to cut the screening out of all the porches on the neighborhood, and her homeowners policy covered the damage.

In our case, Allstate sent an employee to our home to talk with Patrick about what had happened. And that was it. At one point, we heard that the school had settled with the injured child, but we never even learned how Allstate had handled our part of the lawsuit.

Allstate made a difficult situation very easy, and did so graciously. That was a benefit of homeowners’ insurance that we never anticipated.

Source: http://www.epinions.com

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