Website – https://www.CIGNA.com
Located – Philadelphia, PA
Phone – 1-800-828-3485
Employees – 30,300
Revenue (bil.) – 17.6
Description – One of the top US health insurers, CIGNA covers nearly 12 million people with its various medical plans, which include PPO, HMO, point-of-service (POS), indemnity, and consumer-directed products. CIGNA also offers specialty health coverage in the form of dental, vision, pharmacy, and behavioral health plans, and it sells group accident, life, and disability insurance. Its customers include employers, government entities, unions, Medicare recipients, and other individuals in the US and Canada. Internationally, the company sells life, accident, and supplemental health insurance in parts of Asia and the European Union, and it provides health coverage to expatriate employees of multinational companies.

Source: http://www.hoovers.com

Reviews & Ratings

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Satogy’s Full Review of CIGNA Life Insurance Company

My mother had had Cigna for a few years, and like most families we just were happy with the doctors that were on the HMO plan, but really had not had to use any of the other features.

In the Fall of 95, I started to get very Ill. I was blacking out ever few feet I walked, I had lost a little over 30 lbs in 2 months and not because I was trying, I was constantly cold, and Then finally a Sharp SEARING pain in my lower back Led me to the hospital.

I was poke and prodded, Operated Twice on, Given 5 Units of Packed Red Blood Cells, and got to get to know every nurse on the ward in my 14 day stay. Due to the Fact that they thought I was going to die I was placed in a Private room, in the ICU ward of the Cancer Floor. Nope, I didnt have cancer I just had a weird thing where my body had stopped producing blood.

I had DR come in and Shake my hand and We never saw them again… until the bills started to arrive. And Boy did they start arriving!

at 19 I was responsible for my Bills (of course my parents were going to help out). On a college Budget, With a Huge Scar down my stomach.. and Orders not to do any work or overstress my self for a year limited my money. The bills were Piling up at the door, And I mean piling up. $8 Tylenol 3 pills, $45 Bedpans, $1000 a DAY room, not to mention the $45,000 surgery (and I had 2!). My bills were Rapidly going over 100,000 and then we saw them pass $200,000. I was shocked I was Just in Shock..

We Called CIGNA to see what our options were, How were we going to handle this!!!!..

A kind Lady answered the phone, answered our Questions, Answered our Prayers. Apparently (I dont know if they still have it) My mother had Paid a little extra into something called a Catastrophe clause , she didnt remember even doing it.

It gave you the ability to Claim one Catastrophe in like 5 years. Well We looked at each other, I asked mY mother if she thought it a good Idea, and she say YES!!!

We owed nothing except for a $50 fee and my After Care. Which totaled about $1000.

That was it. CIGNA With its Excellent Doctors (I had the Best in the State do my surgery, to remove a tumor from my uterus (cause by lack of blood to my reproductive system, my immune system was Doing really ODD things) and saved my Life, my uterus and Gave me the chance to have a healthy boy 2 years later), EXCELLENT Hospital, gave me the chance for Life with out a heavy Medical Bill.

Thank you for everything CIGNA.

dastr8poop’s Full Review of CIGNA Life Insurance Company

Hey kids, it’s me dastr8poop! I bet you thought you’d seen the last of me, I sure thought you had, but it turns out that all it takes is one highly satisfactory customer experience to make me come screaming back to the consumer helpful e-ticket ride that is Epinions.

I’m here today to talk to you about insurance, pacifically CIGNA insurance.

Working as I do in the heath care field, I could tell you all kinds of boring information about CIGNA’s horrible track record and how they reimburse providers at such laughable rates that many doctors and hospitals are canceling their contracts with them. I could go on and on about my own experiences with them as a “recipient” of benefits, and how my account was almost sent to collections because they kept losing my claim. I could go on and on and bore you with all kinds of relevant details, but I choose not to.

Because boring details bore me.

Instead, I’m going to talk to you about one of the things that CIGNA offers as an “extra”. Many insurance companies tout their extras as a way to distract the consumer from the fact that they never pay their claims. Sometime this means bragging about how many doctors are in their “network” or selling you on the fact that the will be no paperwork and you’ll have nothing to worry about if you get sick. CIGNA uses the tried and true 24hr automated health information hotline.

I believe the intent of this service is to provide information about a variety of aliments, and by doing so relieve any fears that the concerned beneficiary might have. Sounds good. I know that there have been times in my life when I’ve been concerned about a rash, or an unusual discharge, or some other kind of rash when a 24hr automated health information hotline would have come in real handy.

The folly, and thus the comedy (because the is always comedy), inherit in this endeavor becomes clear when you take into account the fact that CIGNA has attempted to include every conceivable health concern in their pleasantly voiced-over library.

I would like for you to take a moment out of your busy day and experience for yourself the unnecessary extremes that CIGNA has taken to both waste money and provide their customers with vitally important health care information.

Call the CIGNA 24hr automated health information hotline at:

1-800-564-8982.

To access the health information library, press 2.

When prompted for the 4 digit extension enter: 5228.

Listen. Learn. And above all, be entertained.

Thank you and good night.

veganweb’s Full Review of CIGNA Life Insurance Company

I have Cigna dental insurance and I like it. So far most procedures that I’ve had done have either been at no charge or for a low co-pay. I’ve never had dental insurance before but I seem to have hit the mark with Cigna.

The nice thing about Cigna st-80 is that you don’t have to deal with claims and such. They have a long list of procedures and what you have to pay for them when you go to a participating location, so there’s not a rude surprise when you’re done at the dentist.

Changing dentists couldn’t be easier. I just called them up and they were very friendly and helpful, the entire procedure took just a few minutes.

I really can’t say anything bad about Cigna at this time. The appear to be good solid insurance, at least for Dental insurance.

Source: http://www.epinions.com

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