Source: http://www.hoovers.com

Reviews & Ratings

ms hollywood’s Full Review of State Farm Home Insurance Group

Why would anyone trust their home, car or property in the hands of someone they have never met? Yet so many of us do just that.

In my search for insurance I had called many agents. A particular agent stood out because of an intangible sincerity that simply did not come across with other companies I had called. But I still wanted to see this agent and his staff in their own environment. And I wanted them to see me, to know the person they were insuring. From the moment I stepped into my agent’s local office, I knew they were good people. Their office was full of personal awards, charitable involvements, things that say these are real people.

That was 10 years ago. During 7 of those years I must have had 3 or 4 accidents. Each time I made the fateful call, the first question was “Are you O.K.?” My agent and his staff were always available when I needed them. Even when leaving a message about some small inquiry, I would get a call back within the hour. At the beginning of my policy, I drove a ‘73 Super Beetle convertible. They were one of the few companies to offer me 100% coverage.

Five years ago my car and home were broken into. I called State Farm and was quite emotional. They were supportive and caring. They simply asked for receipts on the items taken and covered the exact cost.

Then, 3 years ago I bought a Jeep Wrangler without anti-lock brakes. I have had SIX wrecks since. One day I received the letter that State Farm was dropping me. I had suspected this would happen since the last accident was costly. They were still kind. They reminded me that 2 accidents would fall off next year and that they would be glad for me to return then.

I recently purchased a home and called to ask about home insurance. Upfront, my agent told me their rates would be high since I no longer had auto insurance with them. He advised me to wait until I could come back for auto insurance. THAT is the kind of honesty and concern that keeps me loyal. I believe the bad reviews I have read. I also believe that these stories can apply to any company. Remember, Independently OWNED and OPERATED. The moral of the story again…it is NOT the company; it’s the agent behind the company. And always go with a local office. Let them see your face and you see theirs. THEN decide.

moneyhoney’s Full Review of State Farm Home Insurance Group

Yes I have been an employee of a State Farm Agent. I am proud to say that I am insured by State Farm and because I worked there and saw what this agent did for clients in their time of need, I will remain a State Farm Client.
We had a tornado rip through our area and we had in excess of two hundred claims, auto and homes, some severely damaged and others that you had to search for the damage but each one was taken care of as if they were out in the cold.
In one situation an elderly lady lost her home to fire, and needed help to remember what she had in her home! My agent said take your time and ask questions let her fill in the blanks. Less than three weeks later she was in a new double wide and had replaced a major portion of her personal property. It was so nice to be able to help someone who needed HELP! I love the concept of insurance to spread the cost of loss among a lot of people so that one will not have to endure the cost of the loss alone.

calwaone’s Full Review of State Farm Home Insurance Group

State Farm has insured our homes for years, and always come through when there was any problem to be dealt with. The best thing that I like about State Farm is that the company doesn’t try to sell you a policy that is too expensive or that insures more than need.

Often, it is natural to want to insure your home for the amount it cost you to buy it, or for even more. Now, often, it will take that much to replace it, should it be totally destroyed. But, often, it will not. In my case, the homes have gone up so much in worth, that I would not need that full amount as insurance. Remember, the foundation will probably not burn up. The grounds, the yard, will not disappear. You paid for those things when you bought your home, but, do you need to insure for them? I don’t think so.

Liability is a really important item to be high on, though. Realize that if a dog you’ve never seen before bites someone you’ve never seen before on your lawn, you could be completely liable! If a burglar breaks his leg while trying to get into your home, you could be liable for his injuries! Now, that sounds crazy, but it is true. I used to work as a claim’s agent for an insurance company, and you wouldn’t believe how far your liability extends if/when there is an ‘incident’. Be prepared not to lose your home and everything you own because of ridiculous liabilities.

I like to insure the home I live in, with a life insurance type policy, also. If my husband were to die, the home would be paid for. It is not an expensive thing to do and it lets me sleep nights. State farm just includes it in the price of my policy. It doesn’t matter how old or young you are, things can happen. Do you have children to rear, do you have enough money coming in, by yourself, to pay those mortgage payments if something should happen? Consider this when you are making the policy. You can add it on, anytime, with State Farm. I like that security blanket.

State Farm Home Mortgage has been fair with me. They replaced the carpets and linoleum in my home when the washer went crazy and flooded all over the flooring. They paid for new flooring, when I just plugged in the vacuum cleaner, and fire shot out of the socket, burning a hole in my kitchen floor linoleum. They pay quickly and they pay a fair sum to repair or to replace what should be.

I recommend State Farm to every home owner!

Source: http://www.epinions.com

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